COLLECTIONS
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KEY ROLES AND RESPONSIBILITIES
- Collect accounts in full or any variations of payment able to be obtained by negotiation
- Ensure collection of required fees
- Examine and account in terms of debt amount and confirmation of customer’s address to define the best course of action taking into consideration of the monetary outlay for both the client and the company
- Action accounts in the appropriate manner ensuring full compliance of policy and procedures
- Maintain and updated all relevant information relevant to the customer’s file. Meet set monthly targets/KPIs
- All other job-related duties as directed by the Management
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