Front Office Manager (165666)


 Shangri-La Mactan, Cebu

Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.

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The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.

We are looking for a Front Office Manager.

As a Front Office Manager, we rely on you to:
Ensure smooth operation on a daily basis
Lead the team to maintain a high standard of service
Prepare reports including but not limited to room occupancy and revenue data
Solicit guest feedback in order to enhance the hotels performance
Create an exception experience for all hotel guests

We are looking for someone who:
Takes pride in being a hotelier
Preferably comes from a hotel-related education background
Preferably has relevant experience with an International 5* Hotel Group
Is self-driven, goal-oriented, willing to challenge the status quo
Upholds professional values, ethics and integrity at all times
Enjoys working as part of a team
Demonstrated leadership competencies
Communicates and writes with fluency in English (as well as the local language)
Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!

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