Chat Support - Online Food Delivery App Account - Dayshift


 

We are looking for candidates with Non-voice/data entry working experience for our BPO Accounts.

  • This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call center) setting.
  • Maintain data entry requirements by following data program techniques and procedures.
  • Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.
  • Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
  • Enter customer and account data by inputting alphabetic and numeric information on a keyboard or optical scanner according to screen format.

TO QUALIFY, THE CANDIDATE MUST:

  • Be willing to work in Quezon City, Pasig City, Makati City, or Mandaluyong City.
  • Have good English communication skills (both oral and written).
  • Have 30-35wpm typing skills.

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Type: Full-time

Salary: Php20,000.00 - Php25,000.00 per month

Benefits:

  • Employee discount
  • Health insurance
  • Life insurance

Schedule:

  • Day shift
  • Night shift

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