Chat Support Representative


 

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

****************** THIS IS FOR AN ONSITE WORK SET UP ******************

Job Types: Full-time, Permanent

Salary: Php18,000.00 - Php35,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • On-site parking
  • Paid training

Schedule:

  • 8 hour shift
  • Day shift
  • Early shift
  • Monday to Friday
  • Night shift
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Overtime pay

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