RESPONSIBILITIES:
- Answer courteously inbound calls.
- Respond to customer inquiries.
- Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve customer services. Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers.
- Build customer loyalty by follow-up of customer calls. Evaluate the problems of the customers and provide logical lasting solutions.
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Must be:
- No experience required.
- Willing to start ASAP Willing to work in graveyard or shifting schedule.
- Excellent English communication skills.
- Strong comprehension skills.
Job Types: Full-time, Permanent, Fresh graduate
Salary: Up to Php20,000.00 per month
Benefits:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Day shift
- Late shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Tips
- Yearly bonus
COVID-19 considerations:
Required to wear facemask, must be fully vaccinated, Sanitized, Follow COVID-19 Safety Protocols.
Application Question(s):
- What is your active email address?
- Are you amenable to work on-site?
- Are you amenable to process your application further on site?
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