Operations
Responsible for the achievement of sales target, and structures in merchandise display, good housekeeping and customer service of the department.
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Monitor and account all merchandise in the store in terms of quantity, quality, specifications, as well as inventory level.Responsible for the orientation and training of all store personnel in relation to store policies and procedures.
Cashiering
Responsible for the accounting of all cash and check payments and remittances in the store, and monitoring of all cashiers and POS machines they use.
Prepare all the necessary reports including deposit slips.
Achieves sales target for Gift Certificates within a specified period.
Customer Service
Provide excellent customer service at all times.
Attend to customer inquiries and complaints for immediate action and solution related to cashiering activities.
Follow up customer outstanding account, credit card payments, and reconciles with Credit Services Department.
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 3-5 years of working experience, preferably Supervisory position specializing in Retail Store Operations or equivalent.
Good knowledge and understanding of the cashiering operations and competition, and the effects on the business.
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