Contract Recruiting Administrator
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The Contract Recruiting Administrator will be a centralized regional role, handling the administrative recruitment lifecycle from verbal offer acceptance to the second day of New Hire Orientation. Responsibilities will include processing candidate applications, organizing documentation, tracking onboarding completion, ensuring proper equipment orders, and more, utilizing both the Applicant Tracking System (ATS) – TalentLink, Microsoft Excel trackers, and other internal HRIS tools.
The role is hands-on and requires excellent proficiency in Excel for managing and updating various manual trackers. The ability to work at a brisk pace and manage multiple tasks with high attention to detail is a must. This role is integral to our recruitment process and needs a self-starter who is adept at navigating ATS applications.
In this role you will:- Manage administrative tasks throughout the recruiting lifecycle including Offer Letter creation, processing, and Confirmation of Availability. 30%
- Monitor, track, and document pre-boarding completion. 20%
- Manage TalentLink applications and ensure proper credential requests and equipment order forms. 20%
- Proctor New Hire Orientation, monitoring, documenting, and supporting new agent onboarding. 20%
- Handle Ivanti Ticket Submissions and other related tasks. 10%
- 1-3 years of experience in recruitment administration, or a similar role.
- An associate degree is preferred.
- Proven experience managing multiple priorities in a high-paced, high-volume environment.
- Demonstrated experience working with various ATS platforms, preferably TalentLink.
- Advanced proficiency in Excel and comfortable with other PC applications (Word).
- Strong team player with excellent oral and written communication skills.
- A self-starter with a high sense of urgency and an inclusive, highly collaborative nature.
- Knowledge of employment laws and regulations is beneficial.
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
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